FAQ’s
Planning your perfect Tuscan day tour from Florence? Whether joining a Vespa tour through the rolling hills and cypress trees, embarking on a wine tour from Florence, or booking a bike tour through the Chianti region, you may have a few questions.
To help make your experience seamless and stress-free, we’ve compiled answers to some of the most common questions people have before their day tour from Florence, Chianti wine tastings, bike rentals in Florence and more. Explore our FAQs and prepare for an unforgettable journey through the heart of Tuscany.
If you have any further questions, please do not hesitate to Contact Us.
FAQs about our Day Tours from Florence
Where do the tours from Florence depart from?
Our tours depart from our shop in the centre of Florence in Via dei Pandolfini, 31/red. From there we drive you by van into the Tuscan countryside before returning you to the center of Florence at the end of the tour.
Is transportation included to Tuscany from Florence?
Yes, once you arrive at our shop in Via dei Pandolfini, 31/red in the centre of Florence, transportation by van is included to and from the winery.
How long do the tours typically last?
Our tours usually last between 5-6 hours depending on several factors such as group size and driving abilities.
Can you accommodate dietary restrictions during wine tastings and lunch or cooking classes?
We can accommodate vegan, vegetarian, gluten-free and nut allergies on our tours. Please make sure to contact us if you have any dietary requirements.
How big are the groups on the tours?
The size of the tour groups is up to 10-12 people.
May I purchase Tuscan wine or olive oil on the tours?
Following lunch, you may purchase wine and olive oil. You may either take it with you or there is the option to ship the bottles back home.
Are the tours seasonal or year round?
Our tours operate year round, regardless of the season. Just make sure you bundle up in the chillier months!
Driving the Vespa
Do I need an International Drivers Permit (IDP) to drive on the Vespa tours?
You do not need an International Driver’s License/Permit, however, you MUST have a VALID PHYSICAL driver’s license on your person the day of the tour.
If it is expired or you don’t have the physical license with you don't worry, you are still able to come on the tour, but as a passenger.
Is there an age restriction to drive on the Vespa tours?
You must be 18 years old and have a valid physical driver’s license on the day of the tour to be able to drive on the Vespa tours. Otherwise, you can come as a passenger.
What should I wear on the Vespa tours from Florence?
We recommend close-toed shoes and no skirts or dresses for women. In the fall, winter and spring we recommend a jacket and gloves as it can get cold on the Vespa outside of the summer months.
Can I join the Vespa tour of Tuscany if I have no prior experience?
We do not require prior Vespa experience to sign up for the tour. We give all guests a lesson in the parking lot where they can then try out the Vespa before getting on the road. If for any reason your guides decide that you are not safe enough to drive, we ask that you please kindly respect their decision. Our first and foremost concern is your safety and we don’t want to put anyone out on the road that isn’t safe enough to drive.
Is transportation included in the Vespa tour of Tuscany?
Once you arrive at our shop in Via dei Pandolfini, 31/red in the centre of Florence, transportation by van is included to and from the winery (ending up back at our shop).
Can I drive the Vespa solo?
Yes! You may drive the Vespa yourself on our Vespa tours in Tuscany. You will be accompanied by a professional guide (on their own Vespa) who will show you the wonderful sights of Chianti vineyards and classic Tuscan villages. You may also drive the Vespa with one passenger.
Am I insured while I am driving?
All Vespa tour bookings include third-party insurance. Guests also have the option to purchase additional coverage on the day of the tour, which protects against damage to the Vespa. Please note that personal injuries are not covered under this policy.
Are helmets provided for the Vespa tours?
Yes, helmets are provided for the Vespa tours.
Is there a height and weight limit for driving the Vespa?
If you have any concerns regarding accessibility while riding the Vespa, please feel free to reach out to us for assistance.
Payment and Cancellations
Do I have to pay at time of booking?
When placing a booking for a tour on our website, you will only need to pay a deposit of 20% of the total cost. The remaining is paid at our shop when you meet on the day of your tour.
What happens if it rains on the day of my tour from Florence
In the case of bad weather where a tour cannot commence, you will receive a full refund of your deposit or payment as long as you show up for the reservation at 10 am. If you do not show up to confirm the cancellation you automatically forfeit any deposits or payments made towards the booking.
Can I cancel my tour?
All guests can cancel their reservation up to 48 hours before the tour and receive a full refund of the deposit.
Bike Rentals in Florence
What types of bikes are offered for rent?
At Tuscany Cycle, we offer two types of bike rentals: Touring Bike Rentals and Road Bike Rentals.
Touring Bike Rentals: We provide the Merida Crossway 40.
Road Bike Rentals: Choose from the Colnago CX1, Trek Madone, or Bianchi Sempre.
For more information, head to this page.
Can I rent a bike for multiple days?
Yes, we are flexible and offer multi-day rentals. Simply specify the duration for which you would like to rent the bike when making your booking.
What is included with the bike rental (helmet, lock, etc.)?
Road Bike Rental: The bike comes with a multi-tool, spare tube, pump, helmet, and choice of pedals.
Touring Bike Rental: The bike comes with a lock, spare tube, repair kit, water bottle, helmet, and choice of pedals. If you would like to have Panniers, you may add these for an additional fee.
What are your bike rental hours of operation?
We are open for pick up and drop off at our shop at 9:30 am and 3:30 pm daily.
Are there guided bike tours available?
Yes! We offer a selection of exciting bike tours that you can join from Florence. Our bike tours are listed below:
Daily Private Road Bike Tour
Tuscany Bike Tour
City Bike Tour Florence
What happens if the bike gets damaged while I am renting it?
If the bicycle is damaged during your rental due to improper use, a crash, or similar incidents, you will be responsible for covering the repair costs.
Where can I ride the rented bike in Florence/Tuscany?
Cycling is by far the best way to explore Florence. With its “ZTL” or Limited Traffic Zones, common in many Italian cities, driving through the heart of the city can be difficult. On a bike, however, you can effortlessly glide through Florence’s charming streets and uncover hidden gems that are off-limits to cars.
Driving in Florence’s historic center is not just difficult—it’s nearly impossible. Limited Traffic Zones restrict access, turning what could be a stressful experience into a missed opportunity. Cycling opens up the city in a way cars never can, giving you access to every corner of its beauty.
We highly recommend visiting the city’s iconic historical treasures, such as Santa Croce, Santo Spirito, the Uffizi Gallery, the vibrant San Lorenzo Market, the Duomo, and Piazza della Signoria.
A personal favourite of ours is a leisurely ride along the magical banks of the Arno River, where Florence’s beauty truly comes alive.
Need inspiration for the perfect ride? Our friendly staff is here to offer expert recommendations on the best cycling routes in Florence and beyond, don’t hesitate to contact us today or ask us when you come to pick up your bike!
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